Not a helpline. Not therapy. Just a real conversation.
First name only. Everything you say stays between us. No waitlist, no referral, no clinical framework. Just a real phone conversation when you need one, anywhere in Australia.
"I'd been carrying something heavy for weeks. Talked it through for an hour and finally set it down. Can't explain it better than that."
Mark, 43, Brisbane
Choose your session
Sounds familiar?
You're exactly who this is for. Wherever you are in the country.
"You've been separated a few months. Your mates have heard it all. Your family are worried and quietly picking sides. You just need to say it out loud, once, to someone with no stake in what you decide."
You need a Full Yarn.
"You've been carrying everyone else's load as well as your own for months. You know something has to give. You just can't say that to anyone at work, and your partner's tired of hearing it."
You need a Full Yarn.
"You're working away again. Another three weeks on site. The phone's the only line you've got to a real conversation, so once the shift's done, you just want a yarn. No judgment, no agenda."
You need a Late Yarn.
"The nearest help is two or three hours away, and the wait for it is weeks. You don't need all that. You just need to talk it through with someone, today, on the phone, and get on with your day."
You need a Quick Yarn.
The honest comparison
Honestly, sometimes that's the right call. But there's a gap between "I need therapy" and "I need to talk."
Already used your 10 Medicare sessions for the year and facing full private rates? This is the conversation for in between. And if you're dealing with something clinical, we'll say so and point you in the right direction. This isn't a replacement for professional care, it's what's missing before and around it.
How It Works
No referral. No waitlist. No intake form.
Choose a session that works. Morning, afternoon, or after hours. Available seven days a week across Australia.
Secure upfront payment. First name and phone number only. Nothing else is asked or needed.
Dial the number in your confirmation. We pick up. You talk. Nothing leaves the call. Ever.
Who calls
These aren't case studies. They're composites of the people who call, from all over the country. See if you recognise yourself.
"Three kids. Mutual friends who've all picked a side. He just needs to say it all out loud to someone who isn't in the middle of it."
"Managing a team of twelve for four years. Running on empty. Can't show weakness at work. Partner doesn't want to hear it anymore."
"Three weeks on, one off. Can't show any of it on site. The phone after shift is the only real line he's got, so he rings for a yarn."
"Nearest help is three hours away with a month-long wait. She doesn't need all that. She just needs someone to talk to, today."
Sessions & Pricing
All sessions paid at booking. AUD. No subscription. No hidden fees.
30 Minutes
Charged at booking
One thing you need to think out loud, or a decision that's been sitting on you. Done in thirty minutes.
60 Minutes
Charged at booking
Room to properly unpack something. Most people find an hour is what they actually needed and didn't know how to ask for.
60 Min · After Hours
8pm to 11pm AEST
When the house is finally quiet, or you're off shift and away from home, and you just need to talk. That's exactly what the Late Yarn is for.
Session Packs
Buy sessions upfront and pay less per conversation. Good if you know there's more to work through than one hour can hold.
2 × Full Yarn · 60 min each
$85 per session · normally $200
Two conversations, booked in advance. Good if you already know one hour won't be enough.
3 × Full Yarn · 60 min each
$83 per session · normally $300
Three sessions over a few weeks. The kind of space where you can actually work something through properly — not just say it once.
5 × Full Yarn · 60 min each
$80 per session · normally $500
Five sessions paid upfront. Best rate available. For when you've got ongoing stuff to work through and want the commitment to actually do it.
All packs are Full Yarns (60 min). Sessions booked at your pace — no expiry, no pressure. Refund policy applies per session.
What people say
Names changed. Everything else is exactly how it was said.
"I'd been carrying something heavy for weeks. Talked it through for an hour and finally set it down. Can't explain it better than that."
Mark, 43, Brisbane
"Going through a split. My mates were over it. I needed someone with zero stake in what I decided. Worth every cent and then some."
Sarah, 38, Gold Coast
"Working away, the phone's all you've got. Rang for a yarn after shift and it sorted my head right out. No agenda, no advice I didn't ask for."
Pete, 45, regional WA
Ground Rules
Almost anything sitting heavy is fair game. There are only a handful of things that genuinely can't be helped with here.
Questions
No. This isn't a registered therapy or clinical service. There's no diagnosis, no treatment plan, no notes. It's a real conversation with a real person who'll listen without judgment. And sometimes that's exactly what you need, not six sessions with a stranger reading from a framework.
Just your first name and a phone number. No last name. No personal history. Nothing you're not comfortable sharing. The phone number is held for 12 months for dispute purposes only, never shared, never used for anything else.
Full refund if you cancel 24 hours or more before your session. 50% refund if you cancel within 24 hours, since your slot was held. No-shows forfeit the full amount. Refunds processed within 5 business days.
Yes. Nothing discussed on the call is recorded, noted, or shared with anyone. Full stop. Your first name and phone number are the only details held on file, for the minimum time required under Australian privacy law.
Almost. The things we can't help with are medical or legal advice, crisis situations, illegal topics, or anything involving someone under 18. Beyond that, it's all fair game: relationships, work, career, decisions, life, feeling stuck, needing to vent.
No. It's based in Burleigh on the Gold Coast, but it's a phone service for all of Australia: city, suburbs, regional, remote, or working away. If you've got phone reception, you can have a yarn.
Of course. A lot of people call once they've used their 10 subsidised sessions for the year and are facing full private rates. There's no referral and no yearly cap here. Book whenever you need to talk.
Ready?
No diagnosis. No follow-up unless you want it. No judgment. Just a real conversation with a real person.
Opening Soon
Four quick taps, no wrong answers. Helps us make sure Need2Yarn is built right for people like you.
What drew you in?
What would you most likely bring to a yarn?Pick all that feel right — no judgment here
Where are you at right now?
How are you hoping to feel after a yarn?
Glad you're here. Where should we reach you?
We'll reach out personally — not a template, just a real message.
Leave your email and we'll reach out personally the moment booking opens for your yarn. Takes 10 seconds. No lists, no newsletters — just a note from us.
If you need to talk to someone right now and it can't wait, please call Lifeline on 13 11 14 or Beyond Blue on 1300 22 4636. Both are free, 24/7.
We'll reach out personally when booking opens. No spam, no lists — just a real reply.